Shipping Policy

📦 Important Updates & Order Information

⏱ Delivery Timeline

  • Standard Delivery Time: 5–7 working days for all orders.
  • Tracking ID: You will receive tracking details via email/SMS within 3–5 working days of placing your order.

🎉 Festival Season Notice

  • Please note that during festive seasons, there may be minor delays from courier companies.
  • We sincerely apologize for any inconvenience and will do our best to ensure timely delivery.

🚨 Urgent Shipments

For urgent shipping queries or assistance, feel free to contact us:

📬 Order & Delivery Communication

  • You will receive an order confirmation email immediately after placing your order.
  • Once your order is shipped, a shipping confirmation email or SMS will be sent, including your tracking details.

📦 Damaged or Incorrect Items

  • If your order is damaged or incorrect, please contact us within 24 hours of receiving your parcel.
  • Important: An unboxing video from the very beginning of opening the package is mandatory for any claims to be processed.

❌ Cancellations & Exchanges

  • No cancellations or exchanges are allowed once an order is placed.